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Limited Warranty

Iluminarc warrants that each Iluminarc luminaire and controller sold, installed, and operated in its intended use in the United States, United Kingdom, Belgium, Netherlands, Luxembourg, France, Germany, and Republic of Ireland will be free from defects in material and workmanship.

Mailing Address

Global Headquarters

5200 N.W. 108th Avenue
Sunrise, FL 33351
USA
Phone: +1 800 762 1084

California Branch

7555 N. San Fernando Road
Burbank, CA 91505
USA
Phone: +1 728 285 5000

UK Branch

Unit 1C Brookhill Road
Industrial Estate Pixton,
Nottingham NG16 6NT
United Kingdom
Phone: +44 1773 511115

Belgium Branch

Stokstraat 18
9770 Kruisem
Belgium
Phone: +32 9 388 93 97

Mexico Branch

AV de las Partidas 34, 3-B
(Entrance by Calle 2) Zona
Industrial Lerma Lerma,
México, C.P. 52000
Phone: +52 728 285 5000

Germany Branch

Bruno-Bürgel-Str. 11
28759 Bremen
Germany
Phone: +49 421 62 60 20

France Branch

3, Rue Ampère
91380 Chilly-Mazarin
France
Phone: +33 1 78 85 33 59

When packaging your product for repair, please include the following:

  • Return authorization number (RA#) provided by Iluminarc
  • Return address
  • Daytime telephone number
  • Proof of purchase (e.g., receipt)
  • Description of problem

Or fill out the Online Warranty Form below: